FAQ

PRODUCT INFORMATION

Why choose Brüu Glassware?

Brüu Glassware combines minimalist design with high durability, making it perfect for both daily use and special occasions. Each piece is thoughtfully crafted to enhance your beverage experience

What is Brüu Glassware made of?

All Brüu Glassware is made from premium quality borosilicate glass — known for its heat resistance, clarity, and strength.

What sizes and colors are available?

Brüu Glassware is available in a variety of sizes, including 290ml and 460ml, and comes in clear and tinted color options to suit your style.

Is Brüu Glassware Dishwasher Safe?

Although all our glass material is completely safe in the dishwasher, the high temps and pressure in the dishwasher can compromise the dual walled design, therefore we recommend to hand wash only.

Is Brüu Glassware Microwave Safe?

Brüu Glassware is not microwave safe.

Can I use Brüu glasses for other beverages?

Yes, Brüu glasses are versatile and can be used for hot or cold beverages including coffee, tea, cocktails, and more.

ORDERS, SHIPPING, RETURNS

Order Tracking

Once your order is shipped, you’ll receive an email with a tracking link so you can follow your delivery in real-time.

My order has not arrived, what do I do?

First, check the tracking info from your email. Still need help? Contact us at sales@bruuglassware.ca — we’ll sort it out for you.

My order arrived damaged, what do I do?

We're really sorry! Please send a photo of the damage and your order number to sales@bruuglassware.ca and we’ll send a replacement or refund.

There is an issue with my order

If anything is missing, incorrect, or damaged, please email us at sales@bruuglassware.ca and we’ll make it right!

Returns

We offer 30 day returns. Contact us at sales@bruuglassware.ca and we’ll help you start the return process smoothly.